Frequently asked questions

Nighttime entertainment on cruises varies widely. Luxury vessels typically offer an extensive range of amenities, including karaoke lounges, poker rooms, wine and cigar cellars, piano bars, and libraries. In contrast, smaller or mid-range cruises may feature simpler options, such as board games, squid fishing, movie screenings, and casual socializing at the bar, allowing guests to enjoy their evenings in a more relaxed atmosphere.

No. All ships drop anchor at night according to regulations set by the management board to ensure the safety of guests. This practice remains in effect as of 2025, maintaining a commitment to guest well-being during their stay.

While medical facilities may still be basic, every cruise now includes comprehensive first-aid kits and essential medications suitable for travelers. Guests with pre-existing health issues should carry their prescription medications, consult their healthcare provider, and inform the cruise operator at the time of booking to ensure proper accommodations are made.

Many activities available onboard cater to all travelers, including swimming, sunbathing, cycling, cave exploration, trips to floating villages, and kayaking. However, certain attractions can be physically challenging, featuring extensive caves with various steps, tight spaces, elevated areas, and steep trails.

Yes. Free Wi-Fi is typically available onboard. However, be aware that the signal and connection quality can be inconsistent due to geographical factors.

The cruise line now allows guests to change their room after check-in if they seek an upgrade. This option is subject to availability and may incur an additional fee. It's advisable to inquire at the guest relations desk for more details on costs and current availability.

The vessels are thoroughly outfitted with advanced smoke detection systems, fire extinguishers, life jackets, and lifebuoys to guarantee safety for all passengers. Additionally, our crew members are extensively trained and available around the clock to assist guests in any emergency situation.

Transfer services are not part of the tour package. Travelers can secure a transfer when reserving their accommodations or opt to arrange it independently at a later time. If transfers are not booked in advance, travelers must organize their own transportation and be present at the port at the designated time according to cruise regulations.

A standard room now accommodates up to 2 adults and 2 children or 3 adults. Many cruises have introduced larger family suites or connecting rooms, allowing a maximum of 4 adults and 3 children. This ensures a more comfortable stay for families traveling together.

A solo traveler is typically not required to pay for two people to occupy a cabin; however, they may face a single occupancy fee. This surcharge varies by cruise line and can range from 10% to 100% of the total fare. It's advisable for travelers to check with their preferred cruise provider for the specific fees applicable in 2025/2026.

Each room category is strategically placed throughout the ship, with premium classes typically located on the upper decks at an additional cost. Cruise operators assign rooms within a specific category randomly unless noted otherwise by guests. To secure your preferred room location, be sure to communicate your preferences during the booking process for optimal assistance.

Yes, extra beds incur a surcharge and are available upon request. Please contact the hotel for availability and specific pricing details.

As of 2025, most 4 and 5-star cruise lines offer in-room safes, while only select 3-star lines provide this feature. It's advisable to confirm with each cruise company regarding their safety amenities before booking to ensure your valuables are secure during your trip.

Yes. Passengers are required to present a valid passport when checking in for their flight.

The tour encompasses onboard insurance. For extended journeys, it is advisable to secure travel insurance that includes coverage for medical repatriation and trip cancellation. This ensures comprehensive protection throughout your travels, safeguarding against unforeseen circumstances.

There are no luggage restrictions onboard, but guests are encouraged to minimize their luggage to conserve space in shared transport and in ship cabins. It's recommended to pack light for a more convenient experience.

Halong Bay remains a tranquil destination, offering smooth sailing for cruise passengers. While occasional storms may cause some rocking, the limestone islands help mitigate strong waves. If you're prone to seasickness, especially as a first-time cruiser, it's advisable to bring along some medication and notify the crew if you need assistance; they are experienced in providing tips to enhance your comfort during the journey.

As of 2025, all cruises operate on an electric supply of 230 volts/50Hz and feature the commonly used electric outlets: types A, C, and F. Due to the absence of a grounding hole, it is advisable to bring an adapter for ease of use while onboard.

As of 2025, dress code guidelines on cruises have become more relaxed. Passengers can enjoy their journey in comfortable attire, whether casual or formal, without any strict requirements. This allows for a more enjoyable experience at sea.

This cruise offers nearly everything necessary for a relaxing experience. Pack seasonal clothing, comfortable footwear or hiking shoes, swimwear, sun protection like hats and sunglasses, insect repellent, and important documents including a valid passport and booking confirmation.